Work History

AI Solutions Developer

GotBot AI
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  • Engineered custom multi-agent LLM systems using Google Vertex AI, implementing RAG pipelines for low-latency real-time streaming responses.
  • Acted as direct technical liaison for clients, translating feedback into immediate code improvements.
  • Developed custom NLP algorithms to audit training data quality and fine-tune models — reducing fallback rates by 58% and boosting confidence by 9%.
  • Architected secure, bi-directional integrations between agents and Enterprise CRMs/ERP systems via RESTful APIs.
  • Deployed omni-channel experiences across WhatsApp Business API, Web, and Social using interactive media templates (carousels, lists).
  • Upskilled non-technical teams on bot logic and NLP best practices, improving internal update turnaround by 25%.
JavaScript REST APIs WhatsApp Business API Node.js AWS S3 Dialogflow Vertex AI Custom LLMs

AI Trainer (Contract)

Outlier AI
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  • Developed "Gold Standard" code solutions (Python, JavaScript, SQL) to train LLMs on complex algorithmic challenges and reasoning tasks.
  • Conducted RLHF by analysing AI-generated code for syntax errors, runtime efficiency, security vulnerabilities, and logical bugs.
  • Authored detailed technical justifications for code rankings, explaining time/space complexity nuances.
  • Performed adversarial red-teaming to identify safety flaws and ensure the model refused malicious coding requests.
  • Maintained 98%+ accuracy in technical evaluations collaborating asynchronously with a global team.
PythonJavaScriptSQL LLM TrainingRLHFRed Teaming

Web Developer — Freelance / Independent Contractor

Self-Employed
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  • Built and maintained WordPress and React websites with SEO best practices, boosting organic traffic by 25%.
  • Implemented digital marketing campaigns for auction clients, driving 30% increase in attendance and scaling traffic 30x.
  • Designed custom logos, digital assets, and advertising materials for multi-channel branding.
  • Provided ongoing server management and technical support, maintaining 99% uptime for client websites.
WordPressReactJavaScript SEODigital MarketingMeta Ads

Web Developer

Citizens 4 Change
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  • Developed, administered, and maintained websites for the holding group's companies, ensuring optimal performance and functionality.
  • Conducted regular security audits and software updates, reducing cyber-attacks by 30%.
  • Improved website load times and implemented responsive design, leading to 15% traffic increase and 20% drop in bounce rates.
  • Elevated user engagement by 40% through thoughtful design and functionality enhancements.
ReactNode.jsWordPress MySQLHTML/CSSSecurity Auditing

Auction Manager

Kelani Auctions
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  • Built and maintained a high-traffic auction website with tailored SEO strategies and auction-specific content.
  • Increased auction attendance by 30% through data-driven marketing and managed 20+ live and online auctions.
  • Supervised a team of 10, reducing errors by 20%, and implemented auction software boosting efficiency 30% (saving R20,000 per auction).
  • Drove a 15% annual revenue increase through targeted digital campaigns.
WordPressSEODigital Marketing Team ManagementGoogle Analytics

Auction Coordinator

Rihlazana Auctions
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  • Identified and prevented a website redirect attack, averting R40,000 in potential losses — demonstrating proactive cybersecurity skills.
  • Increased website traffic by 30% and improved search rankings by 10 positions through strategic SEO enhancements.
  • Implemented Google Analytics, reducing cost per acquisition by 25% and boosting ROI by 40%.
  • Executed targeted Meta digital marketing campaigns, achieving 10% increase in web traffic and 20% improvement in email click-through rates.
SEOGoogle AnalyticsMeta Ads Email MarketingWordPressCybersecurity